gobet Responsible Gaming

You can set daily, weekly, or monthly deposit limits directly from your account dashboard at any time. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period, giving you genuine protection against impulsive decisions. Reducing a limit takes effect right away, while any request to raise a limit is subject to a 24-hour review delay. This asymmetric design is intentional — it makes it easy to tighten your budget and harder to loosen it in the heat of the moment. We encourage all players to set a realistic deposit limit when they first register, and to review it regularly as their circumstances change. Staying within a pre-set budget is one of the most effective ways to keep gaming enjoyable over the long term.

It is easy to lose track of time when you are engaged in a gaming session, which is why gobet provides optional session time reminders that alert you when you have been playing for a set duration. You can configure these reminders from your account settings to trigger after 30 minutes, one hour, or any custom interval you prefer. When the reminder appears, you have the option to continue, take a break, or end your session entirely — the choice is always yours. These prompts are designed to encourage mindful play rather than restrict your enjoyment, and they are particularly useful for players who prefer to keep their sessions short and focused. Regular breaks help you maintain perspective, make clearer decisions, and ensure that gaming remains a leisure activity rather than a compulsion. We recommend enabling session reminders as a simple, low-effort habit that supports long-term responsible play.

If you feel that you need a break from gaming, our self-exclusion tool allows you to temporarily or permanently suspend access to your gobet account. Short-term cooling-off periods of 24 hours, 7 days, or 30 days are available for players who want a brief pause without closing their account permanently. For players who need a longer break, a full self-exclusion of 6 months or more can be requested through our support team, and during this period your account will be locked and you will not receive any promotional communications. Self-exclusion requests are processed promptly and cannot be reversed before the chosen period expires, ensuring that the protection is genuine and not easily bypassed. We treat all self-exclusion requests with complete confidentiality and without judgement — reaching out for help is a sign of strength, and our team is here to support you through the process. If you are unsure which option is right for you, our FAQ page provides further guidance.

Your full gaming and transaction history is available at any time from within your account dashboard, giving you a clear and honest picture of how much time and money you have spent on the platform. Reviewing your activity regularly is one of the most effective ways to stay aware of your gaming habits and catch any patterns that concern you before they become a problem. We display your net gaming results clearly and without manipulation — we believe that informed players make better decisions, and that transparency is a core part of responsible gaming. If you notice that your spending or session frequency has increased significantly over a short period, that may be a signal worth paying attention to. You can use your activity history alongside our deposit limit and session reminder tools to build a personalised responsible gaming routine that works for your lifestyle. Honest self-assessment, supported by clear data, is the foundation of sustainable and enjoyable play.

gobet strictly enforces the minimum age requirement of 21 years in accordance with Philippine gaming regulations, and all new accounts are subject to identity verification before full access is granted. We use a combination of document checks and third-party verification services to confirm that every player on the platform meets the legal age requirement. If we have reason to believe that an account is being accessed by a minor, we will suspend that account immediately pending a full review. We also encourage parents and guardians to use device-level parental controls to prevent underage access to online gaming platforms, and we provide guidance on this in our FAQ. Protecting young people from exposure to gambling is a responsibility we share with families, schools, and regulators, and we take it seriously at every level of our platform design and operations. No promotional material from gobet is directed at individuals under the age of 21.

Our support team is available around the clock to assist players who have concerns about their gaming behaviour or who need help accessing any of our responsible gaming tools. You can reach us through the support section of your account dashboard, and all enquiries related to responsible gaming are handled with priority, care, and complete confidentiality. In addition to our in-platform support, we encourage players who are experiencing problem gambling to seek help from qualified external organisations, including the Philippine Amusement and Gaming Corporation (PAGCOR) helpline and other accredited counselling services available in the Philippines. Seeking help early is always the right decision, and there is no shame in reaching out — problem gambling is a recognised condition that responds well to timely intervention and professional support. Our team can provide referral information and help you navigate the self-exclusion or account closure process if that is what you need. You are never alone in this, and gobet is committed to standing by every player who asks for help.